Effective Date: 16 August 2026
Redlich Insurance Agents, Subagents and Consultants (“Redlich Insurance”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit or use our website, https://redlichinsurance.com, or contact us regarding our insurance services.
Redlich Insurance operates in Cyprus and processes personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and applicable Cyprus data protection law.
1. Who We Are
The data controller responsible for your personal data is:
Redlich Insurance Agents, Subagents and Consultants
Address:
18 Neophytou Nikolaidi, Office 103
Paphos, Cyprus
Email: info@redlichinsurance.com
For privacy-related questions or requests concerning your personal data, you may contact us using the email address above.
2. What Personal Data We Collect
Depending on the services you request and the information necessary to provide an insurance quotation or assistance, we may collect and process the following categories of personal data:
- Full name
- Email address
- Telephone number
- Date of birth or age
- Residential or other address information
- Identification document or identification information
- Information concerning your nationality or immigration/residence status where relevant to an insurance request
- Employment-related information where relevant to an insurance request
- Existing insurance or policy information
- Information required to obtain or compare insurance quotations
- Medical and health-related information where necessary for insurance purposes
- Information you voluntarily provide when communicating with us
- Information contained in correspondence between you and Redlich Insurance
We only seek information that is relevant to the insurance service, quotation, or assistance being requested.
3. Health and Medical Information
Some insurance products may require information relating to your health or medical circumstances.
Health information constitutes a special category of personal data under applicable data protection legislation and receives additional protection.
Where we process health information, we will do so only where there is an appropriate legal basis under applicable data protection law and where the processing is necessary for the relevant insurance-related purpose.
Health information may be used to assist with insurance quotations, assess insurance requirements, communicate relevant information to insurance providers, and facilitate the provision or administration of insurance services where applicable.
You should avoid providing medical information that is not relevant to the insurance service you are requesting.
4. How We Collect Personal Data
We may receive personal data:
- Directly from you when you contact us by email or telephone;
- When you request an insurance quotation;
- During communications relating to an insurance quotation or policy;
- From information you voluntarily provide to us;
- From insurance companies or other relevant parties where necessary for an insurance-related service; and
- From other companies or insurance-related partners involved in obtaining or preparing insurance quotations.
Our website is primarily informational and does not provide direct online insurance purchases.
5. Why We Use Your Personal Data
We may process your personal data for purposes including:
- Responding to enquiries;
- Providing insurance quotations;
- Obtaining or comparing quotations from insurance companies and other relevant insurance providers;
- Understanding your insurance requirements;
- Assisting you with insurance applications or policies;
- Communicating with you about your enquiry or insurance requirements;
- Providing information about our insurance services;
- Administering and maintaining our business relationship with you;
- Complying with applicable legal and regulatory obligations;
- Protecting our legal rights and interests; and
- Preventing or detecting fraud, misuse, or unlawful activity where applicable.
We do not use your personal information for unrelated purposes without an appropriate legal basis.
6. Legal Bases for Processing
Depending on the circumstances, we may process personal data on one or more of the following legal bases permitted under the GDPR:
- Performance of a contract or steps taken at your request before entering into a contract, where processing is necessary to provide a quotation or facilitate insurance-related services;
- Compliance with a legal obligation, where applicable;
- Legitimate interests, where processing is necessary for legitimate business purposes and your rights and interests do not override those interests; and
- Your consent, where consent is required or where we rely on consent as the legal basis for a particular processing activity.
Where we process special-category data, such as health information, we will also rely on an applicable condition permitted by data protection law for processing such information.
7. Sharing Your Personal Data
To provide insurance quotations and related services, we may need to share relevant personal information with:
- Insurance companies;
- Insurance providers;
- Insurance brokers or intermediaries;
- Other companies involved in obtaining or preparing insurance quotations; and
- Service providers who process information on our behalf where necessary for the operation of our business.
We only share information that is reasonably necessary for the relevant purpose.
We do not sell your personal data.
Where information is provided to an insurance company or another relevant provider, that organisation may process your information under its own privacy policy and may have its own responsibilities as a data controller.
8. Email and Telephone Communications
You may contact Redlich Insurance by email or telephone.
Where you provide your contact details, we may use them to respond to your enquiry, provide an insurance quotation, communicate regarding your insurance requirements, or otherwise provide the service you have requested.
We do not currently operate a promotional newsletter or routinely send marketing communications.
9. Cookies and Online Tracking
At the time of this Privacy Policy, our website does not intentionally use advertising pixels, Google Analytics, Meta Pixel, TikTok Pixel, or similar advertising/tracking technologies.
We do not use cookies for targeted advertising.
However, our website and its hosting or technical infrastructure may use essential technical technologies necessary for the secure and proper operation of the website.
If our use of cookies or tracking technologies changes, we will update this Privacy Policy and, where required, provide appropriate consent mechanisms.
10. Website Hosting and Technology Providers
Our website is operated using WordPress and is hosted through Hostinger.
Our business may also use Microsoft cloud services for the storage, management, or processing of business information and communications.
These service providers may process or store personal data on our behalf where necessary to provide their services.
We take reasonable steps to use reputable service providers and to ensure that personal data is handled in accordance with applicable data protection requirements.
11. Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, disclosure, or other unlawful processing.
Our website uses HTTPS/SSL encryption for communications with the website.
We also maintain backups of relevant business information where appropriate.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
12. How Long We Keep Your Data
We retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected, including providing insurance-related services and maintaining relevant business records.
Where applicable, information may need to be retained for longer periods where required by:
- Law;
- Regulatory requirements;
- Insurance requirements;
- Accounting or financial obligations;
- The establishment, exercise, or defence of legal claims; or
- Other legitimate legal or business requirements.
Your right to request deletion
You may request that we delete personal information we hold about you.
We will review and, where legally permissible, delete your information without undue delay.
However, we may be legally required or otherwise permitted to retain certain information despite a deletion request. For example, information may need to be retained to comply with legal or regulatory obligations, establish or defend legal claims, or satisfy applicable insurance or record-keeping requirements.
Where information cannot be deleted because of such an obligation, we will retain it only for the period required and will not use it for unrelated purposes.
13. Your Rights Under the GDPR
Subject to applicable legal conditions and exceptions, you may have the following rights regarding your personal data:
Right of access
You may request information about whether we process your personal data and, where applicable, request access to that information.
Right to rectification
You may ask us to correct inaccurate or incomplete personal information.
Right to erasure
You may request deletion of your personal data where the applicable conditions for erasure are met.
Right to restriction
In certain circumstances, you may request that we restrict the processing of your personal data.
Right to data portability
Where applicable, you may have the right to receive certain personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Right to object
In certain circumstances, you may object to our processing of your personal data.
Right to withdraw consent
Where we process your personal data on the basis of your consent, you may withdraw that consent at any time.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
14. How to Exercise Your Rights
To exercise your data protection rights or request deletion or correction of your information, please contact us at:
info@redlichinsurance.com
We may need to verify your identity before fulfilling certain requests in order to protect your personal information from unauthorised disclosure.
We will handle requests in accordance with the time limits and requirements established by applicable data protection law.
15. Complaints
If you believe that your personal data has been processed unlawfully or that your data protection rights have not been respected, you may contact us first so that we can investigate your concern.
You also have the right to lodge a complaint with the relevant data protection supervisory authority in Cyprus.
The Office of the Commissioner for Personal Data Protection is the independent supervisory authority responsible for monitoring compliance with the GDPR and applicable data protection legislation in Cyprus. (Data Protection Cyprus)
16. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly seek to collect personal information from children through the website for purposes unrelated to legitimate insurance services.
If you believe that a child has provided personal information to us unnecessarily, please contact us at info@redlichinsurance.com.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or data-processing practices.
When we make changes, we will update the effective date displayed at the beginning of this Privacy Policy.
We encourage visitors to review this page periodically.
18. Contact Us
If you have questions about this Privacy Policy, how we process personal data, or wish to exercise your privacy rights, please contact:
Redlich Insurance Agents, Subagents and Consultants
18 Neophytou Nikolaidi, Office 103
Paphos, Cyprus
Email: info@redlichinsurance.com
Website: https://redlichinsurance.com
Effective Date: 16 August 2026